Grievance redressal mechanism

Dear Investor,
Client’s queries / complaints may arise due to lack of understanding, or a deficiency of service experienced by clients. Deficiency of service may include lack of explanation, clarifications, understanding which escalates into shortfalls in the expected delivery standards, either due to inadequacy of facilities available or through the attitude of staff towards client.

In case of any grievance / complaint against the research analyst (PB Shruti):

Please contact Compliance Officer/Servicing Team of the research analyst (PB Shruti, F408,Casagrand Boulevard, Chikkagubbi, Bidarahalli Hobli, Bangalore, Karnataka, 560077) / shruti.pb14@gmail.com and Phone No. – 91- 9916803709. A letter may also be written with their query/complaint and posted at the below mentioned address:

PB Shruti
F408,Casagrand Boulevard, Chikkagubbi, Bidarahalli Hobli, Bangalore, Karnataka, 560077

You may also approach Proprietor/Research Analyst (PB Shruti) / shruti.pb14@gmail.com and Phone No. – 91- 9916803709 if you do not receive a response within 7 business days of writing to the Compliance Officer/Servicing Team. The client can expect a reply within 7 business days of approaching research analyst.

Here is the detailed Grievance Redressal /Escalation Matrix: